Smart Net Total Care Portal and Collector Discussions

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SNTC Portal SNTC Portal is not showing all the inventory details.

Hi Team, We have installed this Common service platform colletor 2.7 with smartnet contract;  we tried to fetch the inventory o fthe devices but it is just showing only one device serial no rather than all other modules serial no. we are in critical ...

Resolved! Service coverage in case of change of country

Hi Team,    I have query from a Partner below:"If I brought all my company's AP service at RPC ,Will the service cover the AP which is brought and located at Korea or Hong Kong?"The AP will come from China . I'm having trouble finding a document that...

mayjose by Cisco Employee
  • 489 Views
  • 1 replies
  • 0 Helpful votes

Resolved! "This contract is not active and not associated with your Cisco account profile"

While trying to register on SNTC Portal with the contract already associated to customer profile after hours trying the bellow error is being presented This contract is not active and not associated with your Cisco account profile. Please identify a ...

alexbessa by Beginner
  • 954 Views
  • 5 replies
  • 0 Helpful votes