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440
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4
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3
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Can not see the inventory in the portal

chang.chen
Level 1
Level 1

I was perform the upload process of a client, to date I can not see the inventory in the portal.

The process is completed successfully.
I look forward to your prompt reply.

Collector ID appliance is CSP000***

 

Regards

 

3 Replies 3

CC Cisco
Cisco Employee
Cisco Employee

Hello,

I can confirm that we've received some uploads from this collector. It appears that the file received is empty.

Please ensure that the collection profile is being succesfully executed before an upload takes place.

Regards,

Cesar

Thanks for the answer
 
But if I want to send the information directly via CSV file, how do I upload this file without the client's inventory information registered in the portal? (Follows screen attachment)
 
Regards
 
Chang

Hello Chang,

I believe the CSV manual import option allows you to input a new inventory name when the file is being imported.

Are you receiving errors while entering an inventory name?

Regards,

Cesar

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