06-26-2018 12:32 PM - edited 03-12-2019 07:51 AM
I need to update the SNTC version to version 2.7.4.2.
From console to apply update requests when i try to enter my cco id does not allow authentication.
My cco id is active and I do not have any problems when entering the cisco page, but it indicates that it is incorrect and for this reason it does not allow to update from console.
Solved! Go to Solution.
07-04-2018 02:09 PM
I send the mail supportforums-donotreply@supportforums.cisco.com
[root@mxmexsrv801 opt]# /opt/LCM/bin/lcmagent-apply.tcl JeOS jeos-30.0.0-0-lnx64.zip
When i apply the update command this is the result.
[collectorlogin@mxmexsrv801 ~]$ su
Password:
Warning: your password will expire in 116 days
[root@mxmexsrv801 collectorlogin]# tail -f /opt/LCM/logs/apply
Package Name : jeos-30.0.1-0-lnx64
Package Name : /opt/LCM/tmp/jeos-30.0.1-0-lnx64.zip
Package Type : JeOS
Patch name : /opt/LCM/tmp/jeos-30.0.1-0-lnx64.zip
Package Type : JeOS
Patch name : /opt/LCM/tmp/jeos-30.0.1-0-lnx64.zip
[Tue Jun 26 13:52:41 CDT 2018] Apply TCL Called with arguments "JeOS" and "/opt/LCM/tmp/jeos-3
[Tue Jun 26 13:53:26 CDT 2018] Executing pre-install scripts
[Tue Jun 26 13:53:26 CDT 2018] Executed pre-install scripts
[Tue Jun 26 13:53:26 CDT 2018] Executing install script for "Hardened CentOS"
5 hours and not show any mesagge
Pending your comments.
Regards
07-05-2018 12:21 PM
Hi Erik,
Can you please login to user admin and do 'show apply'? As well, please run tail command from root to check the progress again?
root # ls -l /opt
root # tail -f /opt/LCM/logs/apply
Thanks,
Supriya
07-09-2018 02:49 PM
07-09-2018 04:27 PM
Hi Erik,
It seems you missed providing 'show apply' from user admin. I wanted to check if apply is not stuck with 'apply-in-progress' status so I can request you to follow manual upgrade to 2.7 via below document.
Page 20-22 shows how to manually apply JeOS and SP to 2.7.
Thanks,
Supriya
07-11-2018 09:22 AM
Hi Supriya!
When I was manually updating, I was finally allowed to enable the command conf connection serv enable. With this you can perform the update automatically.
I appreciate the support.
Thank you for the support.
07-11-2018 11:13 AM
Hi Erik,
Glad to hear that manual upgrade is successful. Appreciate your update.
Thanks,
Supriya
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