03-19-2018 05:47 AM - edited 03-12-2019 07:42 AM
Hi Team,
I tried upgrading our CSPC to 2.7.3.2 from 2.7.2, but its not happening. When I click on "upgrade now" and then "continue"...it says "Initiated installation of package". After few minutes the "upgrade now" option highlights again. It does not gives any error message. Can you please help on this.
Artifact attached in the
03-19-2018 09:20 AM
Hello Kumar,
Please see the latest CSPC Release Notes for steps needed to perform this update. Let us know if that solves the issue you are facing.
Cheers,
Cheri
03-24-2018 09:32 AM
04-06-2018 06:27 AM
04-06-2018 06:35 AM
04-17-2018 05:48 AM
I implemented the commands mentioned in "Known issues" and started the apply again, but again its stuck. Below is the output...
admin# sh apply
Version Number : sp-30.0.2-0-0-lnx64
Status : Applied
Start Time : Apr/06/2018 19:56:16
End Time : Apr/06/2018 19:58:28
Version Number : sp-30.0.2-5-0-lnx64
Status : Apply-in-progress
Start Time : Apr/06/2018 20:09:38
End Time : -
Version Number : sp-30.0.3-0-0-lnx64
Status : Apply-in-progress
Start Time : Dec/31/2017 19:16:01
End Time : -
Version Number : sp-30.0.4-0-0-lnx64
Status : Apply-in-progress
Start Time : Mar/30/2018 15:25:41
End Time : -
admin#
04-17-2018 03:42 PM
04-19-2018 06:31 AM
Jarrett,
I have replied to your private mail.
Your command worked, all pending updates came to failed state. I started the latest update again from GUI, but again it got stuck. Even after 24 hours its showing "Apply in progress".
Let me know what to do next.
05-01-2018 09:19 AM
05-01-2018 11:17 PM
Hi Jarret,
Deploying a new .ova file is like installing a new collector, which will include its re-registration on the cisco portal and configuring all devices again in it. This should not be the solution for upgrade failure. Please let me know if my understanding is wrong.
Also, Since this collector is in production environment, there is a long process to follow for what you suggested.
Kindly give us a solution without going for a new installation.
05-03-2018 07:58 AM
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