Cisco Services Access Management - unable to add user

[lgoemaat]

I am in the Cisco Services Access Management site and am unable to add a user to our company. I get the error "Cannot request association when the user`s profile does not contain a complete and validated address.Please update the address in your profile using Cisco Account Profile".

[tmejiama]

1. Access the following link: https://id.cisco.com/ui/v1.0/profile-ui
2. Login with the affected cisco ID, once you have logged in, select the personal tab.
3. Update your company information including; Name, Address, Phone Number, and Job title.

You should be able to add them after this information is updated.

Have a great day!