Collector-2.10-B-14_signed_sha256.ova localhost login?

[admin_servers]

Hello,

I have downloaded the OVA for 2.10 and imported / configured the deployment in our VMWare environment. I have powered on the VM and I can set the IP address but when I go to command shell, it goes eventually goes to a screen wanting a localhost login. I have tried the known default credentials but no luck. I even re-deployed it and have the same issue.

I even re-downloaded the OVA file but still am having the same issue after deploying. Any ideas?

Thanks!

[agkher · Accepted solution]

Hi,

The local host login is where we type the user name to be logged in as. You can login as Admin, collectorlogin and root.

You must have created a password for admin during the installation process. Please restart  the VM once and check if you are able to login.

Thanks,

Agrim

[admin_servers]

Thanks, Agrim. I can't believe I didn't think of that - for some reason, I thought the configuration process skipped the setting passwords part.

Not sure if I should open a new thread, but I was able to get the cspc collector configured and tried updating to 2.10.0.1 through the GUI and CLI and both times the cspc.service fails to start. 

[root@cspc collectorlogin]# systemctl status cspc.service
● cspc.service - SYSV: CSPC Start/Stop Script
Loaded: loaded (/etc/rc.d/init.d/cspc; bad; vendor preset: disabled)
Active: failed (Result: exit-code) since Fri 2022-01-07 12:48:47 PST; 10s ago
Docs: man:systemd-sysv-generator(8)
Process: 5816 ExecStop=/etc/rc.d/init.d/cspc stop (code=exited, status=0/SUCCESS)
Process: 9004 ExecStart=/etc/rc.d/init.d/cspc start (code=exited, status=1/FAILURE)

Jan 07 12:48:47 cspc.xxxxx.xx systemd[1]: Starting SYSV: CSPC Start/Stop Script...
Jan 07 12:48:47 cspc.xxxxx.xx cspc[9004]: [97B blob data]
Jan 07 12:48:47 cspc.xxxxx.xx systemd[1]: cspc.service: control process exited, code=exited status=1
Jan 07 12:48:47 cspc.xxxxx.xx systemd[1]: Failed to start SYSV: CSPC Start/Stop Script.
Jan 07 12:48:47 cspc.xxxxx.xx systemd[1]: Unit cspc.service entered failed state.
Jan 07 12:48:47 cspc.xxxxx.xx systemd[1]: cspc.service failed.

any ideas?

[agkher]

Hi,

Please try rebooting the services by typing the command systemctl restart cspc. This usually takes 5 to 10 mins.

After this, restart the VM.

Thanks,

Agrim

[admin_servers]

Hello Agrim,

Thank you! I was able to get the service started again after a reboot and configured the SSL certificate. The collector is configured again.