CSPC OVA - enter IP address manually failed

[akozlova]

I did register for the SNTC portal , and that time I got the successful validation and association .

The case now , after hosting the CSPC OVA file on a server . I got the following Failure message after submitting the IP address (attached).

So could you please check that?

[CC Cisco]

It looks like your network might not have DHCP enabled.

Please try assigning a static IP address and see if that is successfully assigned.

Regards,

Cesar

[akozlova]

Hi,

Thanks! However static didn't work neither. What might be the issue?

Anna

[CC Cisco · Accepted solution]

Hi Anna,

If static does not work, then it sounds like your network interface might have been assigned a non-standard label (standard would be eth0).

In that case, I would suggest to select the go to CLI option, figure out what your interface name is and assign the ip address manually on CentOS - https://www.centos.org/docs/5/html/Deployment_Guide-en-US/s1-networkscripts-interfaces.html

Regards,

Cesar

[akozlova]

Hi Cesar,

Thank you! It helped!

Now we are stuck with the following issue (attached).

Could you please advice?

Regards,

Anna

[CC Cisco]

Good morning Anna,

It looks like your adminshell did not restart properly.

You can try to issue the following adminshell command and see if the items become available again:

collector restart

No big deal though, you can always set all these values manually from the admin shell.

Log into CLI using the admin user and then try the following:

For timezone:

conf timezone

For NTP:

conf timesync

For DNS:

conf dns *

For hostname:

hostname

For proxy:

conf proxy

Hope this helps.

Regards,

Cesar