04-18-2019 04:17 AM
We got error “unable to get data from server for report: available updates” (see attached) when trying to update SW.
Tried rebooting the collector and Disabling/Enabling CCO ID Server Connection
Do we need to proceed with manual sw update via CLI as in:
04-18-2019 07:05 AM
Hi Daniel,
Can you please try clearing the cache once and re-login to CSPC UI and update us if you still see the same behavior ?
Thanks & Regards,
Bharath S
05-02-2019 04:23 AM
Clearing the cache did not help. We did a manual update, i.e. downloaded the file collector_2.8.1.2_Build-10.zip and installed it manually.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: