02-26-2020 06:00 AM
Hi, I have a customer that has signed up for the Total Care Portal but is getting the Smartcare portal instead. There is no way to back out of it, nor is there a way to access the Total Care Portal. Please assist in removing the Smartcare Portal and such so they may have access to Total Care, thank you. n f ib
Solved! Go to Solution.
02-26-2020 06:05 AM
Hi There,
Can you private message me the userid of customer for further review?
Regards
Suchita
02-26-2020 06:05 AM
Hi There,
Can you private message me the userid of customer for further review?
Regards
Suchita
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