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Customer not able to access SNTC Portal. CSAM not assignable.

Smartnet
Level 1
Level 1

Hi, customer not able to access the portal or assign themselves in CSAM despite having access.

Please assist, thank you! h+h

1 Accepted Solution

Accepted Solutions

jumin
Cisco Employee
Cisco Employee

Hey Smartnet,

 

Please private message me the CCO ID of the customer and I will look into it.

 

Thanks,

Justin

View solution in original post

1 Reply 1

jumin
Cisco Employee
Cisco Employee

Hey Smartnet,

 

Please private message me the CCO ID of the customer and I will look into it.

 

Thanks,

Justin