cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
526
Views
0
Helpful
1
Replies

Customer with error adding contract.

jeff.carvalho
Beginner
Beginner

Hi,

 

I need support to add the contract with the client so that the SNTC portal can be created.

When adding the contract in the CCO client id returns error, that the company is not the same in the user's registry. But it is, same name and address!

 

1 Accepted Solution

Accepted Solutions

Dannis Bounvilay
Cisco Employee
Cisco Employee

Hi Jeff,

 

Do you know if the contract is associated with their CCO? They may need to go to Cisco Profile Manager and associated the contract to their account first.

 

https://www.cisco.com/c/en/us/about/account.html

 

 

Thanks!

View solution in original post

1 Reply 1

Dannis Bounvilay
Cisco Employee
Cisco Employee

Hi Jeff,

 

Do you know if the contract is associated with their CCO? They may need to go to Cisco Profile Manager and associated the contract to their account first.

 

https://www.cisco.com/c/en/us/about/account.html

 

 

Thanks!

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers