DA Change

[ronrob]

Our end-user needs to change the administrator on the SNTC portal. How can we get that accomplished?

Thanks Rhonda

[kaptanej]

Hi Rhonda ,

Greetings for the day!

Can you please PM me the following details:

• Party id:
• Company Name :
• CCO ID :
• Contract number:
• Email Address of the User :

Regards,

Kapil Taneja 

[ronrob]

Good morning.

Did you receive the DM?

Thanks Rhonda

[ronrob]

Good afternoon,

Can we please get an update?

The end-user is getting frustrated that this is taking so long.

Thank Rhonda 

[kaptanej]

Hi Rhonda ,

Greetings of the day ! 

Please response the private message so that I can provide you assistance on your issue .

Regards,

Kapil Taneja 

[kaptanej]

Hello Rhonda ,

As we have looked on your case , we have successfully removed Robert Moore from the company and added Brad Skinner as a Delegated Administrator .

He has been also assigned as the Customer Admin of the SNTC Portal .

The email has been sent to the customer for the confirmation .

Mentioned are the screenshots for your reference :

Please let us know if you require any further assistance on the issue .

Regards,

Kapil Taneja 

[kaptanej]

Hello Rhonda , 

Please let us know if you need any further assistance on the issue .

Regards,

Kapil Taneja