Delegated Admin - Smart Net Total Care

[azapien_WISD]

Hello,

My organization currently does not have a Delegated Admin and as a Customer Admin I cannot add more users to the SNTC Portal dashboard. I don't have access to the Cisco Services Access Management Tool. Please advise.

[adias]

Please clarify your organization does not have a Delegated Administrator, without one there had not users on Portal which must have been added by a DA.

Please send me in private message what is the portal name and Customer id (CR party id) of that account .

[azapien_WISD]

Hi Adias,

Please note that I sent you a private message on 11/19.