Solved: Re: Don't have another collector in my portal

omar.velez · ‎07-13-2018

My collector´s portal does not add another collector I already have the contracts assigned and the client registered me as CBR Admin. But I can´t see it.

Thanks

Suchita Shewale · ‎07-13-2018

Thank you for the screenshot.

When you log-into SNTC Portal, you need to change your customer selection from Global Filter. This will allow you to view all accounts that you have access to.

To do this, you may click the pencil icon next to customer name on the left navigation pane.

Regards,

Suchita

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Suchita Shewale · ‎07-13-2018