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Error when trying to register in SNTC portal - incomplete address

simeone
Level 1
Level 1

Hello,

I am getting this error when trying to register in the Smart Net Total Care portal:

Your user profile does not have complete address. Please update your Cisco Account Profile with the complete address.

Cisco.com support team (web-help@cisco.com) confirmed that my account profile is complete. So it must be something else.

I am also having issues using CSAM to assign roles to my users. I always get an internal error.

Can you please help me out?

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