04-09-2023 12:45 PM
Hello,
I am trying to get EoX dates for particular NX-OS versions via the EoX API.
I query this API endpoint: https://api.cisco.com/supporttools/eox/rest/5/EOXBySWReleaseString/1/{input1}
as input parameter I tested with few NX-OS version, for example: 7.1, NX-OS, 7.3, NX-OS, etc.
As response from the API I receive thousands of lines (sometimes 10s of thousands) with various PIDs and EoX dates, but I cannot find any of the PIDs that we have in our network. Some of the product-IDs that I am interested in are:
N5K-C56128P
N5K-C5596UP-FA
N7K-C7018
However, none of these are in the response which on other hand are popular platforms which has EoX announced, running NX-OS which also has EoX dates announced. So I am wondering what are the product IDs that I receive from the API as response ?
Can I somehow map the PIDs that I am interested to any from the response ?
Are they some more generic family or group product IDs ? - If this is the case then how I can know the PIDs that I am interested in, in which family PID are they part of ?
I am attaching one of the responses as example.
Any additional information will be appreciated!
04-10-2023 05:13 AM
Hello,
Good day to you! I have acknowledged this post. could you please share the following details over the personal message-
CCO ID-
CONTRACT NO-
SERIAL NO-
COMPANY NAME-
PARTY ID-
Thanks & regards,
Azhan Shakil khan
06-07-2023 01:20 PM
Hello -
I have a similar problem. I get data back, but the software api returns records by the EOLProductID. Is this something that is generated by Cisco? What would I have that matches this PID so I can automatically determine what the software EoX dates are for a software train?
As an example (below), will return 84 records. Must I then find a matching PID to my product to get the EoX dates? It seems that if a software version EoX dates have been announced it would be across all products. Is this not the case?
https://apix.cisco.com/supporttools/eox/rest/5/EOXBySWReleaseString/1?input1=17.3.5b,IOS-XE
Thanks,
Lon.
06-08-2023 05:24 AM
Hello,
We are looking into the issue and will assist you with the query. Could you please Private Message me the below mentioned details to proceed further:
Company Name:
CCO ID of the user:
Contract Number:
Thanks and Regards,
Vivek Chauhan
03-31-2024 03:18 PM
Hi
I am having similar issue. The api query returns huge list but unfortunate is becoming very difficult to match with the PID I am searching for. Would be great if you could help with this.
Thanks
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