I got the collector set up on Friday of last week. I was able to upload our companies inventory and add internal users via the Cisco Services Access Management portal. I am now trying to grant our Cisco Partner CBR access but they aren't showing up as users in Cisco Services Access Management. When I try to associate users to my company it says this user is already associated. If I click on view existing associations, I do not see our partner listed. I also do not see the partner listed as a user in the smartnet total care portal so I can't assign LOA privileges.
How do I grant Cisco Partner access to the portal?
