GUI User Account blocked due to malicious activity

[rodahersua]

Hi Team!

 I hope you can help me with this: I was trying to access via GUI to the admin user in a 2.7.4.2 CSPC, but I couldn´t since it shows an "Invalid credentials" message. I tried to reset the password with the recovery questions, and then the following message pop up: "Your user account has been temporarily blocked as we are detecting malicious activity. Please try later." Everyhting in CLI works fine.

Culd you please help me?

Regards,

[Salvador Buendia · Accepted solution]

Hi again!

Finally I could reset the password via recovery questions. It was all matter of time, I tried 3 hours later and that works.

Thank you anyways!!

[Cheri Fairbrother]

Hi Salvador,

We're happy to hear you've regained access.

Cheers,
Cheri