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I cant delete a inventory in the Smart Net Total Care Portal

mexichem1
Level 1
Level 1

hello, someone knows why i cant delete a inventory in the web portal?

 

the only error message i get is:

 

"Server Error. Contact your system administrator."

 

please help

2 Replies 2

Suchita Shewale
Cisco Employee
Cisco Employee

Hi There,

 

It appears your inventory name includes special character pipe "|" that might be causing issues with inventory removal. Can you private message me the inventory name for further review? I will take a look at this further and confirm.

 

Regards,

Suchita

His the inventory i want to delete is:



***



But, all my inventories have de especial character " | (pipe) ", could you review all the inventories? Even if is necessary delete them and then upload them again I can do that.



thanks

*** Text has been masked to preserve data privacy.