I don't get access collector by browser

[RomuloAraujo]

I have admin, collectorlogin and root accounts but i don't get acess the CSPC via browser. My access via CLI is OK.

A detail: I forgot the security answers.

Can you help me?

Regards,

Romulo Araujo

[antchris]

Hello RomuloAraujo,

Unfortunately the only viable option, since you did not create additional users OR configure your SMTP (email) settings in the CSPC in order to receive a one-time password, is to re-deploy. For future purposes it is always best practice to have more than one user created, whether local or remote, and have your email configuration saved.

Regards,

AC

[antchris]

RomuloAraujo -

If you do have CLI access you can at least leverage the Collection Profile data, which can help expedite the CSPC re-deployment process. Login to the CSPC as 'collectorlogin' user -> switch user to 'root' -> cd to $CSPCHOME/exportdata. You can scp your latest inventory data, unzip and leverage for rebuilding the new CSPC instance.

Hope this helps

-AC