Issues to receive system messages though the email from SNTC

[rosaelena.palau]

Hello I'm trying to receive notifications about 'Inventory collection upload process completed' from SNTC portal but I receive an error saying that my email address is not configured in my profile. I checked my profile and I see my email correctly configured.

I'm attaching a screenshot of the error.

Could you help me to understand what should I do in order to solve this issue?

Thanks 

Rosa Elena Palau

[Suchita Shewale]

Dear Rosa,

Can you please share the details of customer/inventory for which you face this error on My Notifications tab?

Regards,

Suchita

[rosaelena.palau]

Hello Suchita, 

I sent a private message with the request information.

Thanks

[Suchita Shewale]

Dear Rosa,

I have received the information and am troubleshooting the issue further. I will get back as soon we have an update.

Regards,

Suchita

[Suchita Shewale]

Dear Rosa,

We found a bug in the system due to which My Notifications tab throws the error if the user CCO ID contains a dot  "." . This issue is further getting addressed through bug CSCvh55219

Regards,

Suchita

[Cheri Fairbrother]

Hi Rosa,

The issue was noted as addressed in the latest release (SNTC 4.3).  Notifications can now be set as expected in the portal.

Cheers,
Cheri