Need reset the cli root and admin user for CSPC collector

[PhongNguyen39982]

Hi,

How do we reset the cli root and admin user for a CSPC collector?

Thanks,

Phong Nguyen

[azhakhan]

Hi,

We will surely assist you with your concern. Kindly share the below details to my Private Message (PM).

Company name:

Party ID:

Thanks and Regards,

Azhan Shakil Khan

[PhongNguyen39982]

Hi Azhan,

Private msg sent.

Thanks,

Phong

[azhakhan]

Hi,

Thank you for the details. will update you soon.

Regards,

Azhan Shakil Khan

[PhongNguyen39982]

Any Updates on this?

[PhongNguyen39982]

We still have not received an update from your previous reply. Do you need anymore information? Looking to hear back from you soon.

[azhakhan]

Hi,

Please share your email so that we can connect over webex session.

Regards

Azhan Shakil Khan 

[PhongNguyen39982]

Thanks for getting back to us. Our team couldn’t wait longer and redeployed the collectors right before we received your previous message.

Do you have docs or instructions how to reset cli root user for future reference?

Thanks