Not Receiving Reports From CSPC

[jalmonte0331]

Hello,

Recently I noticed I am no longer receiving reports from the collector. The reports were an Upload Processing report on Fridays and an Alert Processing report on Mondays. We have verified the email address donotreply@cisco.com is not being blocked. Does anyone have any suggestions on how I can troubleshoot this issue?

[aibhatna]

Hi jJalmonte0331,

Hope you are you doing well!

We are looking into the issue you posted. We will reach out to you soon with an update.

I would request you to share below mentioned details in PM for further assistance:

Party ID:
Company Name:
Contract Number:

Thank you

Regards,

Aishwarya Bhatnagar