Hello Team
Thank you very much for contacting Cisco Smart services-CX CLOUD !
To verify the issue please provide in a private message the following information:
* Customer's name: (As appears in the SNTC Portal)
* Inventory and Segment:
* Affected entries/Serial Number(s):
* CSPC ID / Appliance ID ( you can find it on the top and right of your CSPC):
* CSPC Version: (Whole number ex 2.10.0.1)
* Cisco ID used:
* Did you fill in the mandatory fields before the upload?
* Are you creating a New inventory or Using an Existing one?
Best regards,
