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PID Support Roadmap

EU UC Support
Enthusiast
Enthusiast

Is there a roadmap to see when products are expected to be included in the portal.  We are looking to quote for a large quantity of C9300-24U-A and we're going to position the Collector but the PID check says it is not supported

 

1 Accepted Solution

Accepted Solutions

Chris Camplejohn
Cisco Employee
Cisco Employee
The support tracks with Cisco's new product introduction. The C9300-24U has been supported since CSPC 2.7.1 (in 2017), so you'll be fine. The reason the PID Checker doesn't find it is that the C9300-24U-A PID is a bundle of the hardware+license. The PID Checker only includes the "base" hardware PID (C9300-24U).

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2 Replies 2

Chris Camplejohn
Cisco Employee
Cisco Employee
The support tracks with Cisco's new product introduction. The C9300-24U has been supported since CSPC 2.7.1 (in 2017), so you'll be fine. The reason the PID Checker doesn't find it is that the C9300-24U-A PID is a bundle of the hardware+license. The PID Checker only includes the "base" hardware PID (C9300-24U).

Brilliant, thank you!

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