12-07-2015 03:48 PM
Hi there -- looking for instructions or reference on procedure to update collector appliance from 2.4 to 2.5. The download portal offers an OVA and ISO but it is not clear which file to use nor what to do once it is downloaded.
Thanks
12-14-2015 02:16 PM
Hello!
You inquiry had been posted in a lower level community and was not visible to all users. I have re-posted it to the main community so our experts can view and respond.
Thanks!
12-15-2015 06:08 AM
Hi,
The 2.4 to 2.5 patch has yet to be released. You can either wait for the patch (no ETA), or you can deploy a 2.5 OVA and transition your data over.
Thanks,
Lynden
12-15-2015 04:21 PM
Thanks Lynden -- I am fine backing up and transitioning data but am unclear on the process for deploying v2.5 on the collector (which came pre-configured from Cisco about 18 months ago.)
Would the same entitlement file be used? How do I install an OVA file on the appliance as you suggest?
12-16-2015 12:07 PM
01-22-2016 10:50 AM
We appear to have the same issue:
#########################################################################
# This system is hardened and for the use of authorized users only. #
# Individuals using this computer system without authority, or in #
# excess of their authority, are subject to having all of their #
# activities on this system monitored and recorded by system #
# personnel. #
# #
# In the course of monitoring individuals improperly using this #
# system, or in the course of system maintenance, the activities #
# of authorized users may also be monitored. #
# #
# Anyone using this system expressly consents to such monitoring #
# and is advised that if such monitoring reveals possible #
# evidence of criminal activity, system personnel may provide the #
# evidence of such monitoring to law enforcement officials. #
#########################################################################
java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.<init>(Unknown Source)
at java.net.Socket.<init>(Unknown Source)
at com.cisco.ca.ss.adminshell.client.ShellClient.main(ShellClient.java:63)
Error occured: could not connect to the command server
https://supportforums.cisco.com/discussion/12674656/cannot-ssh-console-cspc
due to the admin password being changed. No access via collectorlogin or root.
Can you identify the file required to deploy the latest version for our Cisco supplied hardware collector? Since the collector is already registered do we need to do anything unique when we re-deploy?
Thanks
01-22-2016 10:58 AM
You can download the new 2.5 collector here:
https://software.cisco.com/download/type.html?mdfid=283107976&catid=null
You can follow these instructions to deploy:
https://supportforums.cisco.com/blog/12696871/self-service-onboarding-setting-cspc-25-collector
Thanks,
Lynden
01-22-2016 01:08 PM
Thanks Lynden -- I downloaded the ISO however I am not clear on how to mount on the UCS platform. The deployment instructions reference vmware...
01-22-2016 01:15 PM
If you want to use vmware, you should download the OVA, which is the entire virtual machine.
If you have a UCS platform from when you had 2.4, then you'll need to update using the CIMC since the servers don't have CD drives. Then just format the disk using the new ISO.
01-22-2016 11:00 AM
Also, for the registration, it depends if you were previously uploading to the 1.x portal. If you were, I would recommend creating a new entitlement (instructions in the blog I linked you to). If you deployed after 3.x, then you can probably use the old one. When in doubt, I would just make a new one.
Thanks,
Lynden
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