Registration Confirmation E-Mail Never Arrives

[ckizziar83]

I've seen similar posts recently, and am running into the same issue while trying to register for SNTC. I go through the steps to register and get stuck at the confirmation e-mail screen. I've checked our security suite and never see a message coming in or trying to come in, and I've tried with both company options, partner name, no partner name, etc.

Can someone from SNTC support help please?

[agkher]

Hi,

Please share the details asked below

Thanks,

[aibhatna]

Hi ckizziar83,

Hope you are you doing well!
We are looking into the issue you posted. We would request you to share below mentioned details in personal message for further assistance:

Party ID:
Company Name:
CCOID:
Contract Number:

Thank you

Regards,
Aishwarya Bhatnagar

[ckizziar83]

Hello @aibhatna,

thank you for reaching out, I've sent the details over in PM.

Thanks,

Chris Kizziar

[aibhatna]

Hi ckizziar83,

We have received the details. Will get back to you with an update soon. 

Thank you

Regards,
Aishwarya Bhatnagar

[aibhatna]

 Hi ckizziar8,

The user was added on the account & the customer is able to login successfully on the SNTC portal now.

Thanks & Regards

Aishwarya Bhatnagar