Solved: Re: Service level for CBRAdmin

alanpimentel · ‎05-05-2023

Hi there,

For a customer that already has a Smart Net Total Care Portal, can I be assigned as CBRAdmin access having only contracts with service level: SSTC, SSTCS or PSBU?

Regards!

dbourai · ‎05-05-2023

Hello,

SSTC, SSTCS or PSBU are not SNTC supported contracts.

The end customer should have a SNTC supported contract with the partner then only they can get them CBR access.

That's all from my side.

Best regards,
Devashish Bourai.

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