cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
585
Views
0
Helpful
4
Replies

Smart Net Total Care Registration Issue

Tom.Korth
Level 1
Level 1

Hello, 

 

I'm working on registering for Smart Net Total Care but keep getting getting the following error: 

 

Oops! Something went wrong...

We are unable to process your registration request at this time. Kindly retry later. Sorry for the inconvenience.

 

I have already added my Contract number to my Cisco.com profile which has been approved. After entering a serial number of a covered device and selecting a delegation/Location, registration just fails. Is there another way for me to complete this? 

 

Thank You. 

4 Replies 4

dbourai
Cisco Employee
Cisco Employee

Hi tom,

This post has been acknowledged by me.

Could you please share the following details over the Personal Message-

CCO ID:
Party ID:
Contract No:
Company name:

Thanks & regards,
Devashish Bourai.

Hi Devashish,

 

I'm having the same problem. Trying to set myself up as DA for my organisation to grant API access. 

 

Rgds Phil H

Hello Phil,

I have acknowledged your post.

Could you please share the following details over the Personal Message-

CCO ID:
Party ID:
Contract No:
Company name:

Thanks & regards,
Devashish Bourai.

Hello,

Following is the resolution for post:

The customer's internal team member is providing assistance regarding the Role assignment.

thanks & regards,
Devashish Bourai.