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Smart Net Total Care Registration Trouble

maidanagerman
Beginner
Beginner

Hello Team,

 

How are you? I'm having trouble getting access to SNTC Portal for a customer. We followed the instruction guide (https://www.cisco.com/c/en/us/support/services/smart-net-total-care/index.html#gettingStarted), but we got stuck in step 2 (Link your contract...)

 

Can you help me?

 

Thanks!

 

German

1 Reply 1

vivekcha@cisco.com
Cisco Employee
Cisco Employee

Hello,

 

We are looking into the issue. Could you please Private Message me the below mentioned details to proceed further:

CR Party ID:
Company Name:
CCO ID of the user:

Serial number:
Contract Number associated with CR Party ID:


Thanks and Regards,
Vivek Chauhan

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