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SNTC 3x Not Available

Kyleigh Wells
Beginner
Beginner

Receiving the following on logging into SNTC for past 2 days:

 

Smart Net Total Care 3x portal is currently unavailable. We are actively working to resolve the issue.

We should be back online shortly. Meanwhile, please refer to the community for questions and updates.

   

Please advise issue or ETA.

 

Regards,

Kyleigh Wells

 

3 Replies 3

tnewell
Cisco Employee
Cisco Employee

Hello -   The SNTC 3.0 portal was decommissioned quite a while ago. What url are you using to access the portal?

adias
Cisco Employee
Cisco Employee

 

 

The correct URL is https://services.cisco.com

 

The 3x portal itself would still be visible but not accessible to outside users. and it is used for developers in testing. I believe you either was not on boarded correctly or is having connectivity issues to the correct Service is are supposed to be associated with.  Please send me in private your cco user id  and the company name you believe you are associated in SNTC.services.JPG

adias
Cisco Employee
Cisco Employee