SNTC Access

[jdawson]

I was granted access to SNTC and received an email from cisco. It has been more than 24 hours and I am still unable to access the portal.  Are there other steps that need to be taken?

[agkher]

Hi jdawson,

My name is Agrim Kher and I will be handling your request.

Please dm me the following details-

Company Name-

CCO ID - 

Thanks,

Agrim

[jdawson]

Company Name-Shook, Hardy & Bacon L.L.P.

CCO ID- 00u6kjlrvtQ6CfQmf5d7

[agkher]

Hi Jeffrey,

The user has both CustomerAdmin and CustomerUser role assigned. Please let me know if I can remove the User role as it might create an issue while accessing and managing different tabs in the SNTC portal.

Thanks,

Agrim

[jdawson]

That is fine; however, I am unable to log into the portal at all.  I keep getting kicked back to the Register page.

[agkher]

Hi,

Please try accessing the portal again.
If you face the same issue, please share the screenshot.

Thanks,

Agrim