Hello Sir good day, Thanks for contacting Cisco!
To verify the current API role status and API service to the account in question, please share with me in a private message the following information:
• The Cisco username who needs the API access:
• The company name:
• The CR party ID:
• The contract number:
• Your account name on https://services.cisco.com (screenshot where the name will be visible)
• Is there any user with working access (reference user)?
• API Name:
• API URL:
likewise, please confirm/check the following Cisco documentation about SNTC APIs:
• SNTC API available from Cisco: https://developer.cisco.com/docs/service-apis/#!services-apis-base-urls
• User Onboarding Process: https://developer.cisco.com/docs/service-apis/user-onboarding-process/
• Application Registration: https://developer.cisco.com/docs/service-apis/application-registration/#application-registration
Note:
The Services APIs have been migrated from the MuleSoft to the Mashery platform. The MuleSoft platform is slated for decommissioning shortly. The API users on MuleSoft must migrate their applications as soon as possible before the APIs stop working by following the procedure outlined in the Application Registration section.
