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SNTC login issues

DWaters716
Level 1
Level 1

I received an email saying I had been granted access to SNTC.  However, when I try to log in I get 'not registered'.  I click on register and it says you are already registered, redirecting. Please help!

1 Accepted Solution

Accepted Solutions

Hi David,

 

Please let me know if you can now access the SNTC portal.
If not, please share the screenshot of the error you are recieving.

 

Thanks,

Agrim

View solution in original post

5 Replies 5

agkher
Cisco Employee
Cisco Employee

Hi Dwaters,

 

My name is Agrim Kher and I will be helping you out with this request.

Please share the following details-

Company Name-

Party ID-

CCO ID-

Contract Number-

 

Thanks,

Agrim

Sent in direct message

Hi David,

 

Please let me know if you can now access the SNTC portal.
If not, please share the screenshot of the error you are recieving.

 

Thanks,

Agrim

Yes, I can access it now thanks!

Hi David,

 

Thanks for the confirmation. 
Sharing the summary of the case-

Customer was not able to access the SNTC portal

Cross verified the details

Pushed the user manually on the backend

Customer can now access the SNTC portal

 

Thanks,

Agrim

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