cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
729
Views
0
Helpful
1
Replies

SNTC Portal Access issue

adenter
Level 1
Level 1

my cco is ade***.  

The problem I am presented with is a loop.  I go to:

 https://services.cisco.com

 

I am forwarded to:

 https://www.cisco.com/web/fw/tools/ssue/ui/ssueap2.0//dist/#/promo

 

I am prompted to register with the message that "You do not currently have access to Cisco Services Connection".  I click the hyperlink “Register now”  I am forwarded to:

 https://www.cisco.com/web/smartservices/sntc.html

 

I click Register.  I am forwarded to:

 https://logcso.cloudapps.cisco.com/logcso/#/

 

This page says I already have access and forwards me back to:

 https://www.cisco.com/web/fw/tools/ssue/ui/ssueap2.0//dist/#/promo

 

And the cycle continues……

TAC says Community Support Forum is the place to resolve this issue.  I am not going to post which end user this is for.  please email me with what is required to fix this.  my email is the same as my CCO.

 

I see that the SNTC was activated but it started and stopped on Nov 9th 2017.

1 Accepted Solution

Accepted Solutions

CC Cisco
Cisco Employee
Cisco Employee
Hello adenter,

It looks like the registration was stuck. Please review your access now and let me know if the issue is corrected.

Cesar

View solution in original post

1 Reply 1

CC Cisco
Cisco Employee
Cisco Employee
Hello adenter,

It looks like the registration was stuck. Please review your access now and let me know if the issue is corrected.

Cesar