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SNTC Portal Access

Morris Furman
Level 1
Level 1

Good Morning! I have a problem opening the SNTC portal, the contract has already been linked to the account and the user is already DA of the account, however, it does not have an SNTC function. The CSAM portal does not have the SNTC role to assign the user. Following images:

 

RoleAccess.JPG 

 

Could you help me?

1 Reply 1

jumin
Cisco Employee
Cisco Employee

Hey Morris Furman,

 

Check once more and should be able to assign SNTC roles now.  Keep in mind the process to sync may take up to 48 hours once the role has been assigned.

 

Thanks,

Justin