Thanks for the information provided by internal message. I checked and we were able to receive data from the most recent upload on Feb 9 from your collector and it was processed. Please try to run a manual collection: Click on Collect, select the appropriate profile and Finish.
Refresh the Page: Sometimes, a simple refresh of the page can trigger an update of the inventory. Click the refresh button on your browser or press F5 to reload the page.
Check for Errors: Ensure that there are no error messages or notifications indicating issues with the update process. If there are any errors, they might provide clues about what's causing the problem.
Verify Connectivity: Make sure your device has a stable internet connection. Sometimes, a poor connection can prevent updates from being processed correctly.
Clear Cache: Clearing your browser's cache and cookies can sometimes resolve issues with website data not updating properly. Try clearing the cache and then reloading the page.
Contact Support: If the issue persists, it may be a technical problem with the SNTC Portal itself. In that case, reaching out to the portal's support team or technical support for assistance would be the best course of action. They can investigate the issue further and provide guidance on how to resolve it.
Check for Updates: Ensure that there are no pending updates or maintenance activities scheduled for the SNTC Portal. Updates or maintenance can sometimes temporarily disrupt service or affect the update process.
By following these steps, you should be able to troubleshoot and hopefully resolve the issue with the SNTC Portal Custom Inventory not updating. If you continue to experience problems,
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