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SNTC Segment field is blank

David_Halter
Beginner
Beginner

I'm a SNTC "CustomerAdmin" role.
I setup multiple segments with various criteria.
The segments work fine as assigned to our users with "CustomerUser" role.
The "CustomerAdmin" users are not listed to be assigned to segments.

 

I would like to utilize the segments to filter/sort when looking at inventory.
However the segment field shows blank on all inventory items.

 

Is there a way to see/utilize the segment field as a "CustomerAdmin" user?
I would prefer not create extra "CustomerUser" account(s) to see each segment's inventory.

1 Accepted Solution

Accepted Solutions

Supriya Patel
Cisco Employee
Cisco Employee

Hi,

 

If you would like to utilize filter, please use segment or all segments from global filter instead of inventory.

 

Thanks,
Supriya

View solution in original post

3 Replies 3

CC Cisco
Cisco Employee
Cisco Employee
The user assignment into a segment is optional.

If you wish to use the segment feature simply to create static filters, you can leave the users field blank. They should be by default visible to any CustomerAdmin.

The devices & sub-components are listed in inventory...however the segment field is blank and not able to be used to filter or sort.

Supriya Patel
Cisco Employee
Cisco Employee

Hi,

 

If you would like to utilize filter, please use segment or all segments from global filter instead of inventory.

 

Thanks,
Supriya

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