SNTC Segment field is blank

[David_Halter]

I'm a SNTC "CustomerAdmin" role.
I setup multiple segments with various criteria.
The segments work fine as assigned to our users with "CustomerUser" role.
The "CustomerAdmin" users are not listed to be assigned to segments.

I would like to utilize the segments to filter/sort when looking at inventory.
However the segment field shows blank on all inventory items.

Is there a way to see/utilize the segment field as a "CustomerAdmin" user?
I would prefer not create extra "CustomerUser" account(s) to see each segment's inventory.

[CC Cisco]

The user assignment into a segment is optional.

If you wish to use the segment feature simply to create static filters, you can leave the users field blank. They should be by default visible to any CustomerAdmin.

[David_Halter]

The devices & sub-components are listed in inventory...however the segment field is blank and not able to be used to filter or sort.

[Supriya Patel · Accepted solution]

Hi,

If you would like to utilize filter, please use segment or all segments from global filter instead of inventory.

Thanks,
Supriya