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Software Suggestion API returns incorrect data

RichardAtkin
Level 3
Level 3

SUMMARY

The software suggestion API returns wrong data for some models of 5508 Wireless LAN Controller.

ISSUE

When using this API endpoint:

https://api.cisco.com/software/suggestion/v2/suggestions/releases/productIds/

The API responds with wrong data for some 5508 Wireless LAN Controller SKUs.

These partcodes all give unexpected results:

  • air-ct5508-ha-k9
  • air-ct5508-100-k9
  • air-ct5508-250-k9

When the above SKUs are called, the API responds with a list of possible software versions that includes v8.5 and v8.10 code.  The 5508 WLC cannot run 8.10 code - it is an invalid software suggestion.

These partcodes, all from the same product family as above, all behave ok:

  • air-ct5508-12-k9
  • air-ct5508-25-k9
  • air-ct5508-50-k9
  • air-ct5508-500-k9

FAULT REPRODUCTION

GET: https://api.cisco.com/software/suggestion/v2/suggestions/releases/productIds/AIR-CT5508-HA-K9,AIR-CT5508-100-K9,AIR-CT5508-250-K9

RESPONSE:

Note that any responses below that talk about "5520", "APIC", or "8.10.x.x" code versions, are inappropriate / wrong given the input.

 

{
    "paginationResponseRecord": {
        "pageIndex": "1",
        "lastIndex": "1",
        "totalRecords": "7",
        "pageRecords": "7",
        "selfLink": "https://api.cisco.com/software/suggestion/v2/suggestions/releases/productIds/AIR-CT5508-HA-K9,AIR-CT5508-100-K9,AIR-CT5508-250-K9",
        "title": "Software Suggestions"
    },
    "productList": [
        {
            "id": "1",
            "product": {
                "basePID": "AIR-CT5508-250-K9",
                "mdfId": "282600534",
                "productName": "5508 Wireless Controller",
                "softwareType": "Wireless LAN Controller Software"
            },
            "suggestions": [
                {
                    "id": "1",
                    "isSuggested": "Y",
                    "releaseFormat1": "8.5.171.0",
                    "releaseFormat2": "8.5.171.0",
                    "releaseDate": "15-Feb-2021",
                    "majorRelease": "8.5",
                    "releaseTrain": "",
                    "releaseLifeCycle": "",
                    "relDispName": "8.5.171.0",
                    "trainDispName": "",
                    "errorDetailsResponse": null
                }
            ]
        },
        {
            "id": "2",
            "product": {
                "basePID": "AIR-CT5508-250-K9",
                "mdfId": "285968390",
                "productName": "Application Policy Infrastructure Controller (APIC)",
                "softwareType": "ACI Multi-Site Software"
            },
            "suggestions": [
                {
                    "id": "1",
                    "isSuggested": "Y",
                    "releaseFormat1": "3.7(1l)",
                    "releaseFormat2": "3.7(1l)",
                    "releaseDate": "09-Aug-2022",
                    "majorRelease": "3.7",
                    "releaseTrain": "",
                    "releaseLifeCycle": "",
                    "relDispName": "3.7(1l)",
                    "trainDispName": "",
                    "errorDetailsResponse": null
                }
            ]
        },
        {
            "id": "3",
            "product": {
                "basePID": "AIR-CT5508-250-K9",
                "mdfId": "285968390",
                "productName": "Application Policy Infrastructure Controller (APIC)",
                "softwareType": "APIC Software"
            },
            "suggestions": [
                {
                    "id": "1",
                    "isSuggested": "Y",
                    "releaseFormat1": "5.2(6e)",
                    "releaseFormat2": "5.2(6e)",
                    "releaseDate": "30-Aug-2022",
                    "majorRelease": "5.2",
                    "releaseTrain": "",
                    "releaseLifeCycle": "",
                    "relDispName": "5.2(6e)",
                    "trainDispName": "",
                    "errorDetailsResponse": null
                },
                {
                    "id": "2",
                    "isSuggested": "Y",
                    "releaseFormat1": "4.2(7u)",
                    "releaseFormat2": "4.2(7u)",
                    "releaseDate": "22-Jul-2022",
                    "majorRelease": "4.2",
                    "releaseTrain": "",
                    "releaseLifeCycle": "",
                    "relDispName": "4.2(7u)",
                    "trainDispName": "",
                    "errorDetailsResponse": null
                }
            ]
        },
        {
            "id": "4",
            "product": {
                "basePID": "AIR-CT5508-HA-K9",
                "mdfId": "286284738",
                "productName": "5520 Wireless Controller",
                "softwareType": "Wireless LAN Controller Software"
            },
            "suggestions": [
                {
                    "id": "1",
                    "isSuggested": "Y",
                    "releaseFormat1": "8.10.171.0",
                    "releaseFormat2": "8.10.171.0",
                    "releaseDate": "03-Mar-2022",
                    "majorRelease": "8.10",
                    "releaseTrain": "",
                    "releaseLifeCycle": "",
                    "relDispName": "8.10.171.0",
                    "trainDispName": "",
                    "errorDetailsResponse": null
                },
                {
                    "id": "2",
                    "isSuggested": "Y",
                    "releaseFormat1": "8.5.171.0",
                    "releaseFormat2": "8.5.171.0",
                    "releaseDate": "15-Feb-2021",
                    "majorRelease": "8.5",
                    "releaseTrain": "",
                    "releaseLifeCycle": "",
                    "relDispName": "8.5.171.0",
                    "trainDispName": "",
                    "errorDetailsResponse": null
                }
            ]
        },
        {
            "id": "5",
            "product": {
                "basePID": "AIR-CT5508-HA-K9",
                "mdfId": "282600534",
                "productName": "5508 Wireless Controller",
                "softwareType": "Wireless LAN Controller Software"
            },
            "suggestions": [
                {
                    "id": "1",
                    "isSuggested": "Y",
                    "releaseFormat1": "8.5.171.0",
                    "releaseFormat2": "8.5.171.0",
                    "releaseDate": "15-Feb-2021",
                    "majorRelease": "8.5",
                    "releaseTrain": "",
                    "releaseLifeCycle": "",
                    "relDispName": "8.5.171.0",
                    "trainDispName": "",
                    "errorDetailsResponse": null
                }
            ]
        },
        {
            "id": "6",
            "product": {
                "basePID": "AIR-CT5508-100-K9",
                "mdfId": "282600534",
                "productName": "5508 Wireless Controller",
                "softwareType": "Wireless LAN Controller Software"
            },
            "suggestions": [
                {
                    "id": "1",
                    "isSuggested": "Y",
                    "releaseFormat1": "8.5.171.0",
                    "releaseFormat2": "8.5.171.0",
                    "releaseDate": "15-Feb-2021",
                    "majorRelease": "8.5",
                    "releaseTrain": "",
                    "releaseLifeCycle": "",
                    "relDispName": "8.5.171.0",
                    "trainDispName": "",
                    "errorDetailsResponse": null
                }
            ]
        },
        {
            "id": "7",
            "product": {
                "basePID": "AIR-CT5508-100-K9",
                "mdfId": "286284738",
                "productName": "5520 Wireless Controller",
                "softwareType": "Wireless LAN Controller Software"
            },
            "suggestions": [
                {
                    "id": "1",
                    "isSuggested": "Y",
                    "releaseFormat1": "8.10.171.0",
                    "releaseFormat2": "8.10.171.0",
                    "releaseDate": "03-Mar-2022",
                    "majorRelease": "8.10",
                    "releaseTrain": "",
                    "releaseLifeCycle": "",
                    "relDispName": "8.10.171.0",
                    "trainDispName": "",
                    "errorDetailsResponse": null
                },
                {
                    "id": "2",
                    "isSuggested": "Y",
                    "releaseFormat1": "8.5.171.0",
                    "releaseFormat2": "8.5.171.0",
                    "releaseDate": "15-Feb-2021",
                    "majorRelease": "8.5",
                    "releaseTrain": "",
                    "releaseLifeCycle": "",
                    "relDispName": "8.5.171.0",
                    "trainDispName": "",
                    "errorDetailsResponse": null
                }
            ]
        }
    ],
    "status": "Success",
    "errorDetailsResponse": null
}

 

 

2 Replies 2

rakbhatt
Cisco Employee
Cisco Employee

Hello,

Please drop an email on below mentioned Support API team mailer and they can assist you further on this:

supportapis-help@cisco.com

Thank you!

Cheers - I sent an email to that alias about this last week, but nobody has acknowledged it I'm afraid.