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Support for previously owned 5545-x

KevinJay
Beginner
Beginner

I am considering buying a couple of used ASA5545-X. How would I go about getting support for these devices?

Are there any issues in regards to getting support for previously owned equipment?

 

I'm mainly concerned with:

1. Software upgrades

2. Technical support

Thanks..

5 Replies 5

balaji.bandi
VIP Community Legend VIP Community Legend
VIP Community Legend

As long as they have valid contract extended with your name you can have validity for support.

 

are you buying from cisco refurbished from a valid partner or ebay ?

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I haven't made a choice yet. Is there a difference? I've been given
differing answers in regards to eBay.

balaji.bandi
VIP Community Legend VIP Community Legend
VIP Community Legend

if you buying from Valid partner yes you get support.

 

 

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Please note that the End User License Agreement for the operating system is not transferable from one owner to another. 

balaji.bandi
VIP Community Legend VIP Community Legend
VIP Community Legend

@tnewell I would be more  interested to know about your statement "operating system is not transferable from one owner to another"

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