Hello GCCL2NetworkSecurity.
I have verified the Contracts you provided recently, the contracts are active, however is the same situation with the Previous one, The contracts Shared in this post are not associated to the Email/Cisco ID you are trying to use to complete the Self on-boarding process.
Please associate the Contract(s) and retry the Self on-boarding process (registration) with the link I provided.
To associate the contract(s) you have 2 options:
- Go to Cisco Profile Manager
- Select 'Access Management' tab
- Click on 'Add Access'
- Choose 'Full Support' (second option) and click on 'Go'
- Enter service contracts number(s) in the space provided and click on the 'Submit' button.
You will receive a notification via email that the service contract associations have been completed. Service contract association can take up to 6 hours to complete.
Or you can contact Cisco Customer service to do the contract Association calling at +1-800-553-2447 or +1-408-526-7209.
If after the contract association, you still getting errors to complete the Self on-boarding Process, Please let me know.
