Total Care Account Registration stuck for days

[creek8mis]

We've begun the process to stand up a SmartNet Total Care Collector by registering on the Total Care portal but the account status has been stuck in "Your account will be ready within 24 hours.." portion.  It has been like this for over a week.

[Kevin Kelly]

Please provide the registrant's CCOID so that someone can investigate.

[creek8mis]

creek8mis

[Kevin Kelly]

We have performed a manual data sync to the portal, so you should now have access.

[victor.vasilyev]

I have same problem too.

My CCOID - victor.vasilyev