08-29-2019 05:02 AM - edited 08-29-2019 05:28 AM
I seem to be having an issue in the Totalcare portal where the data contained in the reports that I run from the scheduled reports tab does not match data that I have in my inventory tab. For example, when I run the Product Alerts report, it is reporting old and outdated information in the software version column.
I can confirm my collector is collecting and uploading the data successfully (it gets to Cisco at least). Does anyone see/have this issue?
08-29-2019 11:10 AM
Hey MBrowsey2,
Can you private message me the company and inventory names you are seeing this with?
Thanks,
Justin
08-30-2019 07:50 AM
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