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TotalCare Scheduled reports data

MBrowsey2
Level 1
Level 1

I seem to be having an issue in the Totalcare portal where the data contained in the reports that I run from the scheduled reports tab does not match data that I have in my inventory tab. For example, when I run the Product Alerts report, it is reporting old and outdated information in the software version column.

 

I can confirm my collector is collecting and uploading the data successfully (it gets to Cisco at least). Does anyone see/have this issue? 

2 Replies 2

jumin
Cisco Employee
Cisco Employee

Hey MBrowsey2,

 

Can you private message me the company and inventory names you are seeing this with?

 

Thanks,
Justin

I have PM'ed you the information requested.
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