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Trouble registering for SNTC Account

millerlw
Beginner
Beginner

Good morning,

 

I have been trying to register for an SNTC account, but when I try to verify with a serial and contract number, I keep getting the following message:

We encountered an error while processing your request. Please refresh this page or try again.

 

My account info is correct and I verified the serial number is covered under the contract.

 

Is there something else I need to do?

 

Thank you,

Leonard

1 Accepted Solution

Accepted Solutions

kaptanej
Cisco Employee
Cisco Employee

Hello Millerlw ,

 

Hope you are you doing well!

We are looking into the issue you posted. We will reach out to you soon with an update.

I would request you to share below mentioned details in PM for further assistance:

Party ID:
Company Name:
Contract Number:

CCO ID :

 

 

Thanks & Regards,

Kapil Taneja

View solution in original post

1 Reply 1

kaptanej
Cisco Employee
Cisco Employee

Hello Millerlw ,

 

Hope you are you doing well!

We are looking into the issue you posted. We will reach out to you soon with an update.

I would request you to share below mentioned details in PM for further assistance:

Party ID:
Company Name:
Contract Number:

CCO ID :

 

 

Thanks & Regards,

Kapil Taneja

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