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Unable to access CSAM

casey_biggs8
Beginner
Beginner

Hi -- A customer is the delegated admin and can access services.cisco.com but is getting a notification that they are not authorized to access CSAM. 

1 Accepted Solution

Accepted Solutions

Justin Sprake
Cisco Employee
Cisco Employee

Thanks Casey,

I'll investigate and follow up as soon as I learn more.

 

Edit:

 

I've completed the investigation and determined that another user is currently DA, therefore this level of access is expected.

View solution in original post

2 Replies 2

Justin Sprake
Cisco Employee
Cisco Employee
Hello Casey,

Can you PM me the CCO of the impacted user?

Justin Sprake
Cisco Employee
Cisco Employee

Thanks Casey,

I'll investigate and follow up as soon as I learn more.

 

Edit:

 

I've completed the investigation and determined that another user is currently DA, therefore this level of access is expected.

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