Unable to Access Portal

[bvogle]

When i attempt to access the total care portal, i'm immediately redirected to a page that asks me to register (see below).  I've had sporadic access recently (https://supportforums.cisco.com/discussion/13237546/unable-log-portal).  

[jumin]

Hey bvogle,

The SNTC Portal is currently undergoing some issues and is under maintenance.  I will update you when there is further detail on the resolution.

Thanks,

Justin

[kfholm688]

Is there any update on this? I get exactly the same problem, though it's hard to tell if the problem is related to the portal or to my user.

[CC Cisco]

Please ensure that your user has been onboarded by the company's delegated admnistrator.

https://supportforums.cisco.com/document/13086306/portal-access-troubleshooting

https://www.cisco.com/E-Learning/bulk/subscribed/SNTC_vods_EN/Roles_and_Access.mp4

https://www.cisco.com/E-Learning/bulk/subscribed/SNTC_vods_EN/index.html

Regards,

Cesar

[Supriya Patel]

Hi User,

SNTC team is aware of issue and working toward resolution. Further update will be available soon.

Thanks,
Supriya