Unable to download report from the SNTC portal my Reports section

[AnilKumar95946]

Hi Team,

Whenever i am submitting to generate a scheduled report for Custom Inventory and then go to my reports, i do not see any reports to download. My reports section is blank. Please support.

[AnilKumar95946]

Hi Cisco Team pls look into this on priority.

[madhushr]

Hi Anil,

We will surely assist you. We would request you to share below mentioned details in personal message for further assistance:

Party ID:
Company Name:
CCOID:
Contract Number:

Thanks and Regards,

Madhusha R

[AnilKumar95946]

Hi Madhu,

Details shared on personal message. Pls have a look.

Regards

Anil

[madhushr]

Hi Anil,

Thank you for sharing the details. We will check and get back to you with an update.

Thanks and Regards,

Madhusha R

[AnilKumar95946]

Hi Madhusha,

Please look into this on priority as i have urgent requirement for this custom inventory report.

Regards

Anil 

[madhushr]

Hi Anil,

We understand your concern. As informed in the Private Message, we have removed and reassigned the CA role to your CCO ID. Kindly verify if you can generate the Customer Inventory Report and let us know if the issue still persists.

Thanks and Regards,

Madhusha R