Unable to login to SNTC

[ssumichrast]

My delegated administrator gave me administrator rights to our SNTC accounts. It's been about 28 hours since that occurred and I'm unable to log in.

[aibhatna]

Hi ssumichrast,

Hope you are you doing well!
We are looking into the issue you posted. We will reach out to you soon with an update.

We would request you to share below mentioned details in personal message:

Party ID:
Company Name:
CCOID:
Contract Number:

Thank you

Regards,

Aishwarya Bhatnagar

[aibhatna]

Hi ssumichrast,

The DA was added to the account & the user was able to access the SNTC portal successfully.

Further,  if only some users are able to access the data on the SNTC portal then you can surely share the users who have access to the account/portal and we can map their access accordingly. And if there is issue with the multiple Accounts visible on the portal we can assist with that as well in Personal Message.

Rest information's are being shared in Personal message for the reference.

Thank you

Regards,

Aishwarya Bhatnagar