Hello Sir,
To perform a manual upgrade you can try to redo the process following these steps:
1. Login with CCO credentials and download the collector_2.10.0.6_Build-05.zip from the Download Center onto to your local box.
2. Copy the downloaded collector_2.10.0.6_Build-05.zip file to the collector appliance in the directory /opt.
3. Login to collector appliance as collectorlogin.
4. Switch to root using su – command.
5. Run cd /opt command as root.
6. Unzip the downloaded collector_2.10.0.6_Build-05.zip file and ensure JeOS and SP are extracted using ls -l command.
7. Apply JeOS using the below command (installation runs in background). Provide the confirmation when prompted. [./install.sh JeOS jeos-30.3.0-6-lnx64]
8. Monitor the installation by executing the following command: [tail -f /opt/LCM/logs/apply]
In the other hand, the port 514 (Inbound) UDP is use for Data Collection Discovery using Syslog, if you do not want to use it you can redirect to this link to get info on how to turn it off, so, for upgrade strictly speaking is not needed.
https://community.cisco.com/t5/smart-net-total-care-portal-and-collector-discussions/cspc-sending-syslogs-to-192-168-0-1/m-p/4534339#M16012
Please let me know if you have any questions.
Kind Regards,
Enrique Ramirez
