01-27-2023 06:28 AM - edited 01-27-2023 06:39 AM
Hi,
Uploaded to SNTC on Jan 25, 2023 6:55 PM. I still see the upload Status as "IN PROGRESS". This has happened before and I initiated a second upload from the collector and everything was processed. This time it's still "IN PROGRESS".
Please Advise,
Matt
Solved! Go to Solution.
01-30-2023 05:43 AM
Hello Matt,
I completely understand your issue. But this might take more time due to a lot of data being processed.
We have seen these issues earlier as well, so might take some more time. I would request you to wait, as some uploads have taken a week's time as well.
Thanks & best regards,
Devashish Bourai.
01-27-2023 07:01 AM
Hello Matt,
Good day to you!
I have acknowledged this post.
Upload "IN PROGRESS" means that currently it is reaching out at the backend and then provides information further on the SNTC portal.
However, It is advised to not send more than one upload , since this might delay the first upload further and might crash.
Please wait for sometime, it will be processed.
Thanks & regards,
Devashish Bourai.
01-29-2023 06:27 PM
Hi Devashish,
Thank you for the reply.
97 hours and still "IN PROGRESS". In 5 years of using the platform I've never seen it take this long.
Best Regards,
Matt
01-30-2023 05:43 AM
Hello Matt,
I completely understand your issue. But this might take more time due to a lot of data being processed.
We have seen these issues earlier as well, so might take some more time. I would request you to wait, as some uploads have taken a week's time as well.
Thanks & best regards,
Devashish Bourai.
01-30-2023 12:26 PM
Hi Devashish,
Upload has been processed.
I appreciate your time.
Best Regards,
Matt
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